Radiant Health Sauna Heating Troubleshooting
Below you'll find answers to some of the most common sauna troubleshooting questions. Many issues can be resolved with a few simple checks. If you still need assistance after reviewing these tips, our team is here to help - please contact us and we'll be happy to assist.
Why Is My Sauna Powered On but Not Heating Up?
If the control panel is functioning normally but the sauna is not producing heat, check the connections labeled “5” located at the upper-right rear corner and the lower-right rear corner (beneath the bench). Ensure both connections are securely plugged in and fully seated.
Slow Heating Performance
Far infrared sauna heaters operate at lower surface temperatures to produce therapeutic far infrared heat waves. As a result, they warm the air inside the sauna more gradually than traditional high-temperature heaters, which can make the sauna feel slower to heat up.
The Sauna Is Not Reaching Its Maximum Temperature
Far infrared saunas operate at lower air temperatures than traditional saunas, typically between 115°F and 149°F (45°C to 65°C). If your sauna is reaching temperatures within this range, it is operating as intended.
To achieve optimal operating temperatures, the sauna should be installed in a room with an ambient temperature of approximately 68°F (20°C) or higher. Lower room temperatures may result in longer heat-up times and reduced maximum air temperatures.
The Bench Skirt Heater Is Not Working
The lower heaters, including those located in the bench skirt, bench, and floor, operate at a much lower power level than the primary wall heaters. As a result, they may not feel as warm to the touch, but this is normal and does not indicate a malfunction. These heaters are designed to provide supplemental infrared heat and are functioning as intended.
For more support, contact us here and we'd be happy to assist you.